About

Privacy Policy

Effective date: January 10, 2025

 

General

Your privacy is important to us. This Privacy Policy explains how Crown Integrative Institute, LLC (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit our website or interact with our services.

By using our website, you agree to this Policy. If you are outside the United States, you understand that your information may be transferred and processed in the U.S., where data protection laws may differ from those in your jurisdiction.

 

Information We Collect

Information You Provide to Us

We collect personal information you voluntarily share when you:

  • Join our email list

  • Request a consultation

  • Complete a form or quiz

  • Make a purchase

  • Register for a program or event

  • Contact us directly

This may include:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Payment information (processed securely by our third-party payment processor; we do not store card data)

Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited and actions taken

  • Cookies and tracking data (see below)

This information helps us improve website performance, user experience, and security.

Sensitive Data

We do not intentionally collect sensitive personal data unless you voluntarily provide it (e.g., through health history forms once you become a client).

 

How We Use Your Information

We use the information we collect to:

  • Schedule appointments or consultations

  • Deliver purchased services, programs, or digital content

  • Send newsletters, updates, or wellness education

  • Improve website functionality and user experience

  • Process payments and transactions

  • Respond to questions or support requests

  • Share relevant service information or promotions (only with your consent)

We do not sell your personal information.

We may share your information with third-party providers only when necessary—for example, payment processors, scheduling platforms, or email systems used to run our business.

We may also disclose information if required by law.

Cookies & Tracking Technologies

Our website uses cookies to:

  • Understand how visitors use the site

  • Improve user experience and website performance

  • Personalize content or promotions

  • Support advertising or analytics

You may disable cookies in your browser at any time; however, some features may not function properly.

Email Communications

You will only receive marketing emails from us if you:

  • Opt in through our website

  • Request a resource or guide

  • Register for a program

  • Become a client

Every email includes an Unsubscribe link, and you may opt out at any time.

We comply with the CAN-SPAM Act and all applicable communication regulations.

SMS / Text Messaging Consent

If you provide your mobile number, you may receive text messages regarding:

  • Appointment reminders

  • Scheduling updates

  • Program information

  • Wellness tips

  • Special offers or announcements

Message and data rates may apply.
You may opt out at any time by replying STOP.
Reply HELP for assistance.

We do not share or sell mobile data to third parties for marketing.

SMS messages are not encrypted and should not be used to share sensitive personal information.

Protecting Your Information

We take your privacy seriously and use commercially accepted security measures to protect your data. This includes encryption, secure servers, limited access, and reputable third-party processors.

However, no online system is 100% secure, and we cannot guarantee absolute protection against unauthorized access.

In the event of a data breach involving your personal information, we will notify you promptly as required by law.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices, content, or policies of third-party sites. Visiting those sites is at your own discretion..

Children’s Privacy

Our website and services are not intended for individuals under the age of 18.
We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us immediately so we can delete it.

Your Privacy Rights

Depending on your location, you may have rights such as:

  • Requesting access to your personal information

  • Requesting correction or deletion

  • Opting out of communications

  • Withdrawing consent

  • Requesting a copy or transfer of your data (if applicable)

Policy Updates

We may update this Privacy Policy from time to time. The “Last Updated” date at the top reflects the most recent version. Continued use of the website means you accept any changes.

Contact Us

If you have any questions, concerns or complaints about this Terms and Conditions, please contact us: